📄 Privacy Policy
Solena Apartment
Effective from: June 1, 2025
1. Data Controller Information
Name: Zsófia Pekár
Address: 4031 Debrecen István út 17/b 1/3
Tax number: 91146087-1-29
Phone: +36 70 408 9770
Email: pekarzsofi@gmail.com
Website: www.solenaapartman.hu
2. Categories of Personal Data Processed
When contacting us via the website, making a reservation, subscribing to our newsletter, or making a purchase, we may process the following data:
- Name
- Email address
- Phone number
- Billing address (for reservations)
- IP address
- Browsing data (via cookies)
- Newsletter subscription preferences (interests, statistics)
- Message content (via contact form)
3. Purpose and Legal Basis of Data Processing
| Purpose | Legal Basis |
|---|---|
| Contact requests | User consent |
| Quotation requests, callbacks | Legitimate interest + consent |
| Reservation / purchase | Contract performance |
| Billing, legal obligations | Legal obligation |
| Newsletter via Fluent Forms Pro | Consent |
| Website analytics (Google tools) | Legitimate interest |
| Remarketing, statistics | Consent |
4. Data Processors and Third-Party Services
Hosting provider: Rackhost Zrt. (6722 Szeged, Tisza Lajos körút 41.)
Third-party tools used:
- Google Analytics – visitor statistics
- Google Search Console – search performance data
- Google Site Kit – WordPress integration
- Fluent Forms Pro – contact form and newsletter handling
- WooCommerce – reservation and purchase data handling
These providers are considered data processors and only handle data securely to the extent necessary for the intended purpose.
5. Cookie Policy
This site uses cookies to enhance user experience, gather statistics, and support marketing functions. Consent and cookie preferences are managed via the cookie banner displayed on the website.
Types of cookies used:
- Session cookies
- Statistical cookies (Google Analytics)
- Marketing cookies (for remarketing, if used)
- Functional cookies (e.g. form memory)
6. Data Retention Periods
| Data Type | Retention Period |
|---|---|
| Contact details | 12 months |
| Billing data | 8 years (legal requirement) |
| Newsletter subscription | Until withdrawn or deleted |
| Reservation details | 5 years from contract termination |
7. Data Subject Rights
You have the right to:
- Request information about how your data is processed
- Access your personal data
- Request correction or deletion of data
- Object to data processing
- Request restriction of processing
- Withdraw consent at any time
- File a complaint with the Hungarian Data Protection Authority (NAIH)
8. Complaint Procedure
If you believe your personal data is not being handled in accordance with applicable laws, you may file a complaint with:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11.
Phone: +36 1 391 1400
Website: www.naih.hu
9. Data Security
Our website is protected by SSL certification, ensuring encrypted communication. All data is stored in secure, password-protected systems with strict access controls to prevent unauthorized access.
10. Final Provisions
We reserve the right to modify this Privacy Policy at any time. The current version is always available on our website.
📅 Last updated: June 1, 2025
